FAQs
When will my order arrive?
All orders take 1-3 days to process before shipping. We ship via USPS First Class Mail which takes 2-5 business days. If you are ordering for a holiday, we highly recommend ordering in advance to ensure on time delivery.
What if my order is late?
An order is only specified as "late" if it is shipped after the 1-3 day standard processing time. If it is, we will refund your shipping cost upon request. We are not responsible for the package once it is in the care of USPS. However, if you package is drastically late because of their error, please email me at maddie@madzdesign.com and I will see what I can do to remedy the situation.
Do you offer wholesale?
Yes! Please contact me at maddie@madzdesign.com if you are interested in wholesale. We are currently working on an online ordering system that will be launching soon.
Do you offer customizations?
Yes. If you would like a custom color or phrase, please email me at maddie@madzdesign.com and we will get your order started.